I read a great article today from Dan Waldschmidt. Dan also wrote a very different type of business book called Edgy Conversations: How Ordinary People Can Achieve Outrageous Success. I’m enjoying the book and highly recommend it.
Here’s an excerpt of Dan’s article on “smiles”:
A smile can change the course of an entire day for you. One kind word from someone you respect can brighten your outlook and enrich your ability to perform at a higher level.
It’s true for you. It’s true for the people you work with, go to church with, play sports with, and those you just happen to bump into from time to time.
A smile goes a long way.
For you and for them.
While you are strategizing ways to develop better leaders and empower your workforce, don’t overlook the impact of team members who know how to smile.
I agree with this 100%. A smile can cut through a room filled with tension; a smile can sometimes blow away a person’s irritation; a smile can even make a person feel safe.
I could go on about what a “smile” can do but I think you get the idea.
So how is this a Hiring Tip?
Well, if I’m making a decision on a position and I have two people who are both equally qualified for the position, I’m going to hire the person who is free with their smiles.
Look, I realize I may sound a little light in the head on this one. After many years of interviewing thousands of people—add to that years of delivering personality tests that help companies hire the right people—well, I’ve learned a few things about who’s going to outperform the next guy.
So, put me on record: I’ll take the person who smiles with ease. I know they are in better shape than most and I know they’ll infuse a better attitude around them.
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